MatchBox Status Definitions and Uses

The labdip approval process in MatchBox is a workflow between principal and contractor.

It is easy to monitor the status by looking as the status tag listed for each job/labdip request.

Principal REQUESTED

Purpose 1: Automatically set when a job is created by a Brand Principal or Principal group.

• Irreversible: This is the starting point; it cannot be undone.
• Action: Only option is to delete (erase from MatchBox database).

Purpose 2: Used when a Brand Principal reviews a labdip submitted by the contractor and rejects it, effectively requesting it again.

Contractor IN PROCESS

• Action: Manually set by the supplier.
• Purpose: Indicates that the contractor is clear on all requirements and has started developing the labdip.

Contractor REQUEST DENIED

• Action: Manually set by the contractor if they cannot execute the request.
• Purpose: Used for technical impossibilities or allocation errors.
• Additional Options:

1. Contractors can add comments explaining the issue.
2. Principals can edit the request (e.g., adjust quality gates or reassign to a different contractor) and request again or cancel due to limitations.
3. Contractors can undo this status.

Contractor RETURNED

• Action: Set by the contractor after uploading at least one labdip for submission.
• Purpose: Indicates readiness to submit, even if the labdip is outside of tolerances.
• Additional Details:

1. Contractors can add comments if the labdip is outside tolerances.
2. Status can be undone.
3. The system does not automatically trigger this status to allow further improvements if needed.

Principal ACCEPTED

• Action: Set by the Brand Principal to confirm approval of the labdip/job.
• Details Captured: Principal user, comments, approval date, and Delta E.

Principal CANCELED

• Purpose: Used when a style or colorway is dropped by the brand, canceling associated labdips with the supplier.

Principal SAMPLE REQUESTED

• Purpose: Requests the contractor to send a physical labdip via courier.
• Reason: Trust-building with the supplier to verify measurements match the physical sample.

Contractor SAMPLE SENT

• Action: Contractor enters the courier company name and tracking number.
• Purpose: Keeps all relevant shipping data in MatchBox for easy tracking by the Principal.
• Additional Details: A printed submit form includes all job details for easy physical sample handling and data exchange.

Contractor MANUAL

• Purpose: Indicates the job is being handled manually (analog process) outside of MatchBox.
• Options:

1. No further tracking required; reverts to the brand's analog process.
2. Tracking is continued in MatchBox for analytics and status recording (e.g., AWB, approval).

Contractor SAMPLE SENT (M)

• Purpose: Used for manual workflows.
• Action: Contractor enters courier details, and a printed submit form is generated for easy handling of the physical labdip.

Principal PHOTO REQUESTED

• Purpose: Requests the contractor to take a photo in a lightbox with the physical standard for decision-making without a physical sample.
• Common Use: Heather submissions.

Contractor PHOTO ATTACHED

• Purpose: Indicates a photo attachment has been added to the job.

Principal APPROVED

• Purpose: Used in manual workflows to confirm labdip/job approval.
• Details Captured: Principal user, comments, and approval date.

Principal ARCHIVED

• Purpose: Used to archive old jobs.
• Irreversible: Once archived, the status cannot be undone.