Fix Performance Issues in Dmix by Clearing Cache and Cookies

If you notice that DMIX isn’t performing as expected , for example, if it’s slower than usual, behaving unexpectedly, or showing occasional glitches ,the issue may be related to outdated or corrupted cache and cookies stored locally in the app.

The good news? A quick cleanup usually gets everything running smoothly again!

When Should You Clear Cache and Cookies?

We recommend clearing your cache and cookies if you experience any of the following:

• Slow or unresponsive performance

• Buttons or functions not reacting as expected

• Unexpected errors or display issues

This is often the first and easiest troubleshooting step before contacting support.

How to Clear Cache and Cookies in DMIX

1. Open the DMIX app.

2. Click Edit in the top-left corner of the app window.

3. Select Clear Cache and Cookies from the dropdown menu.

4. Confirm the action if prompted.

5. Restart the app and check if the issue is resolved.

If the issue persists please contact us at [e-mail]